Customer Service

Returns & Exchanges

Returns

Item(s) purchased from Stussy.co.uk must be in new, unused condition with original tags still attached and be returned within 30 days of receiving the shipment. Once your order is received and inspected at our warehouse, a refund to your original payment method will be processed (Shipping Charges are non-refundable). Please allow 2-3 business days for your refund to process.

*Any item(s) purchased on sale or at a discount are final and cannot be returned for a refund.

*We do not accept returns for Stussy products not purchased from Stussy.com

UK/EU Returns Instructions:

Returns should be shipped via insured traceable mail in a secure package to the following address:

Bleckmann Attn:
Stussy Returns
John Hicksstraat 18
5928 SJ Venlo
Nederland

Should you have any questions please contact info@stussy.co.uk or +44 (0) 20 8889 4405 during our business hours of 8am-4pm (GMT+1) .

Exchanges

We do not exchange products, once an order has been placed it cannot be modified or adjusted. You can request to cancel your order but please note it is not guaranteed and depends if your order has entered the packing or shipment phases.You can reach out to us by contacting info@stussy.co.uk or at +44 (0) 20 8889 4405 our hours of operation are 8am-4PM(GMT+1) .

*If your cancelation is successful, a refund will be issued in the original form of payment within 1-2 business days.

*During peak periods cancelations may not be possible as we cannot disrupt the workflow process by our warehouse team. Our warehouse team strives to dispatch orders to efficiently meet the expectations to our valued customers.