Customer Service

Returns

Our goal is for you to be 100% satisfied with your purchase from WWW.STUSSY.CO.UK. If for any reason you are not satisfied we would be happy to assist you. Please email: info@stussy.co.uk

Please note: We do not accept returns for Stussy product not purchased from WWW.STUSSY.CO.UK.

RETURNS

Item(s) purchased from WWW.STUSSY.CO.UK must be returned at the customers expense in new, unused condition with original tags still attached, within 14 days of receiving the shipment,in order to receive a refund. To return an item(s) for a refund just send it to the address below accompanied by packing list included in your shipment with a reason why the item(s) is being returned. A refund will be issued in the original form of payment within 2-3 business days from when the return is received. Please note that we can not refund the original shipping charge with the exception of faulty or incorrectly shipped items. Any item(s) purchased on sale or at a discount are final and cannot be returned for a refund.

Returns should be shipped via insured traceable mail in a secure package to the following address:

Bleckmann
Attn: Stussy Returns
John Hicksstraat 18
5928 SJ Venlo
Nederland

EXCHANGES

We do not exchange product.  If you purchased an item from WWW.STUSSY.CO.UK and would like a different colour, size or style, a new order will need to be placed.  A refund will then be issued for the original item(s) within 1-2 business days of receipt.

SALE ITEMS

Any item(s) purchased on sale or at a discount are final and cannot be returned for a refund.  If we receive a returned sale or discounted item, we will either refuse the delivery or return it at the customers expense.  No refund will be issued.