Customer Service

Shipping Information

Orders placed on WWW.STUSSY.CO.UK are processed Monday-Friday 9 am to 3 pm GMT (excluding bank holidays) and are shipped 1-3 business days from when the order was placed, pending payment authorization and verification.

Please use tracking number provided in your shipping confirmation email for the most current and up to date tracking information for your package.

Rates and transit times are as follows:

COUNTRY   FLAT RATE TRANSIT TIME
       
Belgium         €8,00     1-2 Days
Germany         €8,00     2-3 Days
Netherlands          €8,00      1-2 Days
United Kingdom (exluding Guernsey & Jersey)      €8,00    2-3 Days
France (excluding Reunion Island)      €8,00    2-3 Days
               
Austria      €10,00    2-3 Days
Luxembourg      €10,00    1-2 Days
Republic of Ireland      €10,00    2-3 Days
Czech Republic      €10,00    2-4 Days
Slovakia      €10,00    3-4 Days
Slovenia      €10,00    3-4 Days
Denmark      €10,00    2-3 Days
Spain (excluding Canary Islands)      €10,00    3-4 Days
Italy      €10,00    2-4 Days
Poland      €10,00    2-4 Days
Hungary      €10,00    3-4 Days
 
Sweden      €15,00    2-7 Days
Portugal      €15,00    3-5 Days
Finland      €15,00    3-6 Days
Estonia      €15,00    5-6 Days
Lithuania      €15,00    4-5 Days
Latvia      €15,00    5-6 Days
 
Croatia      €20,00    3-5 Days
Romania      €20,00    4-5 Days
Greece      €20,00    4-8 Days
Bulgaria      €20,00    5-7 Days
       
       

VAT

VAT is included in the selling price of each item. Customers will not incur any additional fees beyond the original invoice total quoted at the time of checkout.

 

PAYMENT METHODS

UK Tribe Limited accepts accept all major credit cards including Visa, MasterCard, American Express, Maestro and Discover, as well as, Paypal. Payments made via PayPal must be made in EUR, so GBP will be converted at checkout. PayPal orders must also come from a verified account with a confirmed shipping address. Other payment methods are available and vary per region. (Apple Pay, Google Pay, ect).